Care Management Program
Care management is a collaborative, client-centric process of assessment, planning, facilitation, and advocacy for options and services to meet an individual’s health, social, or legal needs. It ensures quality, cost-effective outcomes by coordinating care and resources, commonly used in healthcare for complex patients, social work, and legal proceedings.
ElderNet’s Care Management Programis designed to enable older adults and their families to navigate life’s changes. Our dedicated care coordinators provide compassionate, person-centered support, connecting community members with the resources they need to remain safe, independent, and thriving in their own homes.
How We Support You
Our care coordinators take the time to truly get to know everyone through comprehensive assessments. From there, we build personalized plans that address each person’s unique needs and goals.
We provide:
- Referrals to public benefits and community resources
- Direct support throughout application processes
- Guidance navigating healthcare and social services.
- Emotional support during times of transition or difficulty
Through these services, our community members experience:
- Improved access to healthcare
- Greater financial stability
- Increased food security
- Stronger connections to community support
A Community Safety Net
ElderNet collaborates closely with local partners and community organizations to ensure no one falls through the cracks. We also collaborate with the Lower Merion Police Department and Narberth Borough Police Department, remaining on call to assist when a community member in crisis may benefit from our services.
If you or a loved one could benefit from our Care Management Program, we are here to help.
Pease call us at (610) 525-0706 or visit our contact Us page to inquire about our services.

Are you or a loved one 60 years of age or older and need assistance with self-care?

Senior Intensive Support Program
Are you or a loved one sixty years or older and in need of additional support with daily living?
Our Senior Intensive Support Program provides enhanced services to help older adults remain safe in their homes while maintaining independence and dignity.
This program can help with:
- Supporting safe and secure living at home
- Increasing socialization and reducing isolation
- Ensuring safety and overall well-being
- Medication and prescription compliance
- Accessing food and grocery shopping
- Environmental and home management
- Coordinating transportation
- Teaching essential daily living skills
- Money management support
- Referrals to additional services
- Assistance applying for public benefits.
Program Impact
In the past year, ElderNet’s Care Management programs have made a meaningful difference in our community:
- 193 individuals served through Intake & Referral services.
- 37 participants supported through Senior Intensive Services
- $18,187.79 provided in Emergency Fund Assistance
If you or a loved one could benefit from our Care Management Program, we are here to help.
Pease call us at (610) 525-0706 or visit our Contact Us page to inquire about our services.
You may also find a great amount of information on various programs in our Local Resources – ElderNet section—-make sure the link is connected
All Services are Free and Funded By:


Lock for Life
Lock For Life is a program available through ElderNet of Lower Merion and Narberth and administered by the Lower Merion Township Police Department. It is intended to provide Police, Fire, and Emergency Medical Service (EMS) personnel access to your residence in the event of an emergency where you are unable to open the door.
A key to your residence is stored in a secure metal storage device, similar to a realtor’s lockbox near the entrance to your residence. The access code to your lockbox is ONLY available to Police, Fire, and EMS personnel, it is used ONLY during an emergency, and ONLY if responders are unable to gain access into your home without using force.
In the event Lock For Life is accessed, a representative from the Lower Merion Township Police Department will contact the resident to change the combination as an added security measure.
How much does it cost?
The Lock for Life program is free of charge to all residents of Lower Merion Township and Narberth Borough, ages 55 and older, or people of any age living with a disability or major medical diagnosis.
How do I know this is safe?
The lock box is installed by a police officer. The code to the lock box is only known by first responders and accessed only in the case of an emergency, ensuring your safety.
How do I get started?
You can contact ElderNet or Lower Merion Police, at (610) 649-1000, and tell us that you are interested in joining the Lock for Life program. ElderNet will conduct an assessment to collect information needed for reporting purposes and the Police will the install the box.
