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Ombudsman Programs

Neighborhood Interfaith Movement

7047 Germantown Ave.
Philadelphia, PA 19119
(215) 843-0304

Services Provided: Information and referrals; Volunteer Ombudsman training; Telephone resource line for adults 55+ in Northwest Philadelphia.

Ombudsman, Montgomery County

1430 DeKalb St, 2nd Floor
Norristown, PA 19404
(610) 278-3601

Services Provided: An ombudsman handles complaints about nursing homes and investigates whether or not patients are receiving adequate care.

Ombudsman, Chester County

601 Westtown Rd, Ste. 320
West Chester, PA 19380
(610) 344-6350 / (800) 692-1100 ext. 6350

Services Provided: An ombudsman handles complaints about nursing homes and investigates whether or not patients are receiving adequate care.

Ombudsman, Philadelphia County (CARIE)

100 S. Broad St, Ste. 1500
Philadelphia, PA 19110
(215) 545-5724 / (800) 356-3606

Services Provided: An ombudsman handles complaints about nursing homes and investigates whether or not patients are receiving adequate care.

Ombudsman, Delaware County

206 Eddystone Ave, 2nd Floor
Eddystone, PA 19022
(610) 490-1300 / (800) 416-4504

Services Provided: An ombudsman handles complaints about nursing homes and investigates whether or not patients are receiving adequate care.

CARIE – Center for Advocacy for the Rights and Interests of the Elderly (CARIE)

1500 JFK Blvd., Suite 1500
Philadelphia, PA 19102
(215) 545-5728 / (800) 356-3606

Services Provided: Information, education, and advocacy intervention through CARIE LINE telephone service; Special assistance to elder abuse/crime victims; health and in-home care consumers in the community; and managed care/HMO consumers; Report health care fraud to authorities; Long Term Care Ombudsman Program handling complaints about nursing homes and personal care homes in North, South, West and Center City Philadelphia.

Fees: None
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